Social servicing includes help with domestic and other chores in case of childbirth, illness, accidents and in other cases where such help is necessary for the inclusion of a person in everyday life.
Social servicing is not part of a public service.
It includes mostly the following tasks:
- bringing of prepared meals,
- shopping and bringing food and other necessities, preparing fuels,
- buying stores for the winter,
- minor domestic repairs,
- laundry and ironing,
- maintaining the garden and surroundings,
- apartment cleaning, furnishing, companionship at shopping, attending plays, visiting relatives or on vacation, organising and implementing different kinds of companionship, pedicure, hairdressing and other similar body care services and maintaining appearances,
- help at performing bank transactions, paying bills, receiving and sending post – upon beneficiary's authorisation, safeguarding and supervising the user’s condition during the night, whole-day communication via the personal telephone alarm.
The social servicing provider must offer at least three tasks from the previous paragraph, which must include the task under the fist item of the previous paragraph, except in the case of implementing the task under the list item of the previous paragraph which can be performed as an independent social service.
The beneficiary is anyone who due to their disability, age, childbirth, illness, accidents and in other cases where such help is necessary for the inclusion of a person in everyday life, orders a certain task or several tasks and takes over the obligation for the payment of the service and covering expenses in connection with the performed service.
The procedure in performing an individual task and the scope of the service are determined by the user and service provider with an agreement or contract.
The duration of the service depends on the will of the user and the service provider, and is determined with an agreement or contract.
Social servicing includes activities that are usually performed as craft services:
- pedicure, hairdressing and other similar body care and appearance maintaining services.
This activity is listed on the list of activities that are usually performed as craft services.
When registering the activity in the Business Register, business entities pursuing this activity as a craft must be entered ex officio in the register of crafts at the Chamber of Craft and Small Business of Slovenia (OZS). Free entry in the register of crafts is performed based on a notification sent by the registering authority (AJPES) to OZS.
Conditions and evidence
- Work permit Consent of the competent authority to the service price Entry in the register of the providers of social security services or concessionaires Offering at least three social servicing tasks Mandatory offer of bringing meals Management of databases Written reporting to the competent authority on all facts and occurrences that may affect the implementation of the service Submission of the annual report Separate monitoring of business operations