Guidance, care and employment under special conditions

Guidance, care and employment under special conditions is an organised form of care that is used to to fulfil the fundamental human right of adult disabled persons under the constitution and law to the service that provides these persons (in continuation: users) in accordance with their abilities the possibility to be actively engaged in social life and the working environment and to perform useful work that is adapted to their abilities.

Guidance, care and employment under special conditions is organised and implemented to enable users to preserve the acquired and expand new knowledge and working skills, to acquire new social and working habits, realise their own ideas and creativity, to stimulate the sense of usefulness and self-confirmation. The service also ensures other forms of care that enable working and social engagement to users and their families.

It also enables users the reward for performed work in accordance with the general act of the service provider.

The standard stipulates the minimum service scope which the service provider guarantees within the scope of the public service.

A concrete scope of service is determined in an individual agreement which is signed between the service provider and the user. Additional offer of the service provider, for which the user or their legal representative decide, and part of the service that is implemented within the scope of above-standard services, is a part of the agreement. Extended duration of the service, the implementation of leisure and creative activities outside the scope of the service, vacation, sport and cultural engagement are not implemented within the scope of the standard service.

By concluding an agreement, the user can be guaranteed a service that takes less than 5 hours per day or once a week.

Basic care entails residence, meals, technical care and transport.

Social care entails guidance, care and employment under special conditions.

If, besides the guidance, care and employment under special conditions service, the service provider also implements institutional care for the users of this service or the service of assistance at home to the family of mentally and physically handicapped persons, the standards and norms for such services apply for the implementation of those services.

The beneficiaries to this service are:

  • Adults with mental disorders;
  • adults with several disorders

Procedure: the procedure of service implementation comprises initial provision of information, implementation of the procedure with regard to admission, content preparation for the admission of the beneficiary, signing of the agreement on service implementation and the preparation of the individual plan, accommodation and implementation of service and its termination.

The procedure of exercising the right to the service is regulated by the rules on the procedure of exercising the right to institutional care.

The types of service are ensured to the beneficiaries by care and occupational centres that operate as public social care institutions and concessionaires who have obtained the concession for the performance of the service based on a public tender.

The duration of the service is conditioned by the:

  • inclusion of the user in such type of care and until they are prepared to receive the service;
  • temporary or occasional inclusion.


The service is implemented occasionally when it is implemented for a definite shorter period of time which is repeated periodically.

The service is implemented temporarily, when it is implemented only for a certain period.

Direct implementation of the service begins in the morning and lasts eight hours per day for five working days per week; the contents exceeding the standard are dependent on an agreement between the user and the service provider. Contents exceeding the standard include: longer time of service duration, the implementation of leisure activities outside the 8-hour service, vacation, winter vacation, sport and culture engagement, quizzes and similar.

Daily presence means that the beneficiary is present at least five hours per day.


Methods: the basis for the implementation of the service is the prepared individual agreement on the implementation of the service. The service is implemented according to individual and group work methods, whereas the principles of individualisation, multidisclipinarity, integrity of consideration, activities, autonomy and choice options.


Conditions and evidence

Last updated: 27. 11. 2015